Online to offline one-time gift redemption campaign
Launch mass messaging campaigns that connect the digital world with your physical store. With this WOZTELL integration, you can send personalized coupons via WhatsApp and enable in-store validation—ensuring that each customer can only use them once. Drive foot traffic, increase customer loyalty, and measure the real impact of your promotions.
- CRM, Others, Task Chat Automations
- Sanuker Inc. Limited
Avoid duplicates and fraud with unique, user-linked codes
Turn WhatsApp conversations into in-store visits
Full control of your campaign and real-time results
Know which customer used which code, in which store, and when. Manage gift stock, pause campaigns per location, and export all data for detailed analysis.
How this integration works and what you can achieve
This extension allows you to launch coupon campaigns via WhatsApp, linking each coupon to a unique phone number. The goal is to bring users from a digital environment (WhatsApp) to a physical location (store) to validate a code in exchange for a benefit like a gift, discount, or exclusive deal.
Each campaign includes:
- Generation of unique codes tied to each customer.
- Linking the validation to a specific store location.
- One-time use per customer and campaign.
- Automatic logging of successful and failed validations.
Main features
- One-time coupon per customer and campaign: a WhatsApp number can only use the code once, with no possibility of reuse even if the message is forwarded.
- Store-level code assignment: each store can have a different code, enabling segmentation and performance tracking by location.
- Stock control and per-store campaign management: if the gift supply runs out, you can pause the campaign for that specific store.
- Custom messages for each case: show different messages depending on whether the customer successfully validates the code or attempts to reuse it.
- Automatic contact tagging: add tags to users who receive or participate in a campaign.
- Detailed and exportable reports: see which customers took part, when, in which store, and with what result.
- Seamless integration with flows and automations: connect it with follow-up flows, forms or checkout processes to extend campaign value.
