Governments partner with WhatsApp and WOZTELL, to empower their citizens for free, against COVID-19

Since the COVID-19 started, there is an informational gap between public institutions and citizens.

This creates a problem with the fidelity of the information and its realiability. Multiple sources of information without checked veracity creates confusion and prevents citizens from taking the correct steps towards prevention.

At WOZTELL, we want help governments to empower citizens with reliable information against COVID-19.

To achieve it, we partnered with WhatsApp to enable governments to communicate about COVID-19 for FREE using unlimited WhatsApp in real time and at no cost.

Any public institution can enhance COVID-19 prevention using WhatsApp communication with no cost.

Ask for your FREE solution against COVID-19 filling the form bellow:

chat tool covid

Public institutions already trust WhatsApp to fight against COVID-19

Any public institution can enhance COVID-19 prevention using WhatsApp communication with no cost.

Ask for your FREE solution against COVID-19 filling the form bellow:

I agree to the Privacy Policy and Terms of Service. This information will be used to get in touch with you and provide updates and WOZTELL news by email or WhatsApp.*Terms and Conditions

You will receive an email confirming your request and we will contact you within 3 days.

Public institutions already trust WhatsApp to fight against COVID-19

Use a FREE Whatsapp Botletter to fight COVID-19

WhatsApp is the conversational channel with the highest open rate and engagement around the world.

A botletter is a way in which public institutions can send periodically updates about COVID-19 to their citizens using WhatsApp.

The solutions works like this:

A public institution informs the citizens about their WhatsApp number and encourages them to subscribe at this specific number for  COVID-19 related issues. All the information about the pandemic can then be frequently updated, centralized and organized there.

Then, citizens will be able to subscribe and receive communications about COVID-19 on their mobiles, in real time, from a reliable source, and with no cost for the public institution.

WOZTELL provides the tools for your public institution to achieve it.

Let's take as an example a city like Milan with 1.4 million citizens. Let's suppose it gets 10% of its population to subscribe to its Botletter and decide to send 3 WhatsApp messages per month.

It would save more than 37,000 € per year, get a better open rate and could send messages enriched with multimedia, much more informative and effective to alert citizens.

ECIJA abogados

Any project will be audited by ECIJA Law Firm, Information Technology, Data Protection, and Intellectual Property company.

FAQs

Use

For how long can I use the COVID-19 prevention tool provided by WOZTELL for free?

The COVID-19 prevention tool provided by WOZTELL for free is going to be available while the pandemic situation lasts.

Can the public institution connect its own COVID chatbot to WOZTELL for free?

The tool available for free is focused on information provided by the government. Additional communication solutions and conditions can be analyzed by our team.

How can a citizen subscribe to the COVID-19 prevention communication tool?

The citizen can subscribe by sending a message to the government WhatsApp number.

Is there any usage limit to the communication tool provided by WOZTELL?

There is no specific limit to daily communications, total number of aggregated messages or citizens connected. Besides, the public institution can indicate as many public servants as necessary to act as tool managers.

What kind of messages can the government send using to the communication tool provided by WOZTELL?

The solution available for free can be used by the government to provide information against COVID-19. All kinds of multimedia files supported by WhatsApp related to COVID prevention can be sent through WOZTELL tool.

Will the citizen be able to send messages to the public institution using this channel?

The tool available for free is focused on COVID-19 information provision by the government. Additional communication solutions can be required following the due general acquisitions and development procedures.

Vision

Why is a specific channel for COVID-19 communications necessary?

A botletter is a communication tool that enables institutions to easily share relevant information through WhatsApp and other social networks.

Why is WOZTELL offering this communication tool to governments for free?

At WOZTELL, we believe and implement Corporate Social Responsibility actions, because companies play a key role in developing a better world. Having this concern in mind, contributing to society during this critical pandemic moment is a priority.

What is a botletter?

A botletter is a communication tool that enables institutions to easily share relevant information through WhatsApp and other social networks.

Procedure

What is the level of data protection of the citizens' personal information?

WOZTELL protects the users data following the Privacy Policy available at our website (https://woztell.com/privacy-policy/).

Who is responsible for the content shared in the tool provided by WOZTELL?

The public institution is responsible for organizing, developing, and sharing reliable COVID-19 information.

How can a public institution subscribe to the agreement in order to use the COVID-19 prevention communication tool provided by WOZTELL for free?

The first step is to apply at the WhatsApp Against COVID-19 website. Later, the public institution representative must provide a formal document agreeing to the Terms of Use and Conditions of Service. After that, the WhatsApp number will be provided, as well as access to the platform and tutorials.

How long does it take to make the tool provided by WOZTELL operational?

The solution is ready to use, implementing it takes less than one hour. To get 100% free access, it is necessary to have the WhatsApp team's approval. The verification process usually takes less than 10 days.

Skills

How many hours approximately is it necessary to implement the communication tool?

Just 1h.

How many hours approximately is it necessary to operate the communication tool?

Just 5 min each time that you want to send massive WhatsApp message.

Is it necessary to have specific previous knowledge to use the tool provided by WOZTELL?

No, WOZTELL has an user-friendly platform. Besides, we offer access to tutorial videos provided by WOZTELL that contains a detailed explanation of all the available features.

What is the professional profile required to implement the communication tool?

There is no professional profile required to implement the communication tool provided by WOZTELL. Besides, we offer access to tutorial videos provided by WOZTELL that contains a detailed explanation of all the available features.

Can I use other channels besides WhatsApp?
Yes. We have also included Fb Messenger to send push notifications against COVID-19, for free

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