WhatsApp Groups API:
Automate and Improve Group Communication
Automate the management of WhatsApp Business groups and connect better with your customers.
Clients who trust us
Why Choose WhatsApp Groups API?
With the WhatsApp Groups API, businesses can send bulk messages, automate responses, and manage group interactions at scale.
Additionally, this API enables advanced features like message scheduling and interaction analytics, all within a single channel: WhatsApp.
Create groups for customer support and centralize your team’s communications. Don’t let groups get lost on your team members’ phones. Organize and optimize your team’s time, enhancing your relationship with customers.
If you need to coordinate business trips or keep small teams informed about launches and updates, turn this tool into your ally to effectively manage support groups and maximize productivity.
How Do WhatsApp Groups Work with the API, and What Can You Do?
Create Groups
Create and manage groups automatically or manually.
Bulk Messages
Send bulk messages with text, images, or videos.
Automations
Automate responses to inquiries.
Invitations and Requests
Manage members with invitation links or requests.
Role Assignment
Assign administrator roles to users.
Chatbots
Set up chatbots to send invitations automatically.
Integrate WhatsApp Groups with external systems for efficient management
Integrating the WhatsApp Groups API with external systems like CRMs and communication platforms streamlines interaction automation and optimizes your processes.
Connect your team and customers efficiently, improve response times, data management, and boost satisfaction.
Use WhatsApp Groups API for Marketing actions
Leverage the WhatsApp Groups API to communicate in bulk and effectively. Send updates and announcements to hundreds of users simultaneously, without losing relevance or message quality.
Keep your groups organized and segmented, such as VIP customers or product trials, for a personalized and effective experience.
Measure and analyze the performance of your interactions. Use the metrics to adjust your strategies and maximize your results.
Create Groups for customer service and support
Enhance interaction in your groups with WhatsApp Groups API
With the Groups API, transform your messages with interactive elements like buttons, lists, and response options. Make your messages more engaging and effective! Perfect for surveys, updates, or reminders, these features elevate the group experience.
Additionally, segment your groups, such as support or frequent customers, and send personalized and automated messages.
In WOZTELL’s inbox, easily assign groups to agents, activate chatbots for automated responses, and add notes to better manage interactions with your contacts.
What You Should Know About WhatsApp Cloud API Groups
Consider these limitations when planning to use the WhatsApp Cloud API in your strategy:
- Maximum groups: 10,000 per business number.
- Participants per group: up to 8 people.
- There is a limit to the number of WhatsApp Cloud API numbers, so you can only manage the group yourself or be invited to a group.
- Group calls are not available.
Despite these restrictions, WhatsApp Cloud API groups are ideal for small and medium-sized businesses looking for effective communication without the need to coordinate large teams. Over time, Meta will likely expand these capabilities as usage grows.
How WhatsApp Groups API charges are calculated
WhatsApp Cloud API groups are based on the cost-per-message model of the Cloud API.
Charges are applied per delivered message. For example, if you send a marketing template message to a group of 5 users and it is delivered to all, you will be charged for 5 messages, according to the current rate in each recipient’s country.
Implement WhatsApp Groups API in your business
Integrating the WhatsApp Groups API into your platform is easy with WOZTELL. Here’s what you need:
Have a WhatsApp Business API account.
If you are already a WOZTELL user, contact your KAM to access WhatsApp groups.
Connect to the API.
Set up the groups according to your needs.
Our team will guide you every step of the way to help you start taking advantage of its benefits immediately.