Cookie Policy

Effective Date: May 01, 2025
Last updated: September 02, 2025

At 3S CONVERSATIONAL PLATFORM, S. L. (“WOZTELL SANUKER”), hereinafter “WOZTELL”, we are committed to protecting your privacy and providing you with a personalised experience as you navigate our website. This Cookie Policy explains how we use cookies and similar technologies to collect and store information on your device when you access our services, including our website, applications, and interactive platforms.

1. What are cookies?

This Cookie Policy explains what cookies are, how we use them, the types of cookies we use (i.e., the information we collect using cookies and how that information is used), and how to manage your cookie settings.

Cookies are small text files used to store small pieces of information. They are stored on your device when a website loads in your browser. These cookies help ensure that the website functions properly, enhance security, provide a better user experience, and analyse performance to identify what works and where improvements are needed.

2. What Cookies do we use?

Like most online services, our website uses both first-party and third-party cookies for various purposes. First-party cookies are primarily necessary for the website to function properly and do not collect any personally identifiable data.

The third-party cookies used on our website primarily help us understand how the website performs, track how you interact with it, keep our services secure, deliver relevant advertisements, and enhance your overall user experience while improving the speed of your future interactions with our website.

3. Types of cookies we use

Necessary

Necessary cookies are required to enable the basic features of this site, such as providing secure log-in or adjusting your consent preferences. These cookies do not store any personally identifiable data.

Cookie Duration Description
zfccn session Zoho sets this cookie for website security when a request is sent to campaigns.
LS_CSRF_TOKEN session Cloudflare sets this cookie to track users’ activities across multiple websites. It expires once the browser is closed.
li_gc 6 months Linkedin sets this cookie for storing visitor’s consent regarding using cookies for non-essential purposes.
elementor Never Expires The website’s WordPress theme uses this cookie. It allows the website owner to implement or change the website’s content in real-time.
wpEmojiSettingsSupports session WordPress sets this cookie when a user interacts with emojis on a WordPress site. It helps determine if the user’s browser can display emojis properly.
cookieyes-consent 1 year CookieYes sets this cookie to remember users’ consent preferences so that their preferences are respected on subsequent visits to this site. It does not collect or store any personal information about the site visitors.
zalb_* session Zoho sets this cookie for load balancing and session stickiness. It ensures that user requests are consistently directed to the same server during a session, helping maintain session integrity and improving website performance.
pll_language 1 year The pll_language cookie is used by Polylang to remember the language selected by the user when returning to the website, and also to get the language information when not available in another way.
VISITOR_PRIVACY_METADATA 6 months YouTube sets this cookie to store the user’s cookie consent state for the current domain.
rc::a Never Expires This cookie is set by the Google reCAPTCHA service to identify bots to protect the website against malicious spam attacks.
rc::c session This cookie is set by the Google reCAPTCHA service to identify bots to protect the website against malicious spam attacks.
__cf_bm 1 hour This cookie, set by Cloudflare, is used to support Cloudflare Bot Management.
_cfuvid session Cloudflare sets this cookie to track users across sessions to optimize user experience by maintaining session consistency and providing personalized services.
Functional
Functional cookies help perform certain functionalities like sharing the content of the website on social media platforms, collecting feedback, and other third-party features.
Cookie Duration Description
uesign 1 month Zoho sets this cookie for the Visitor Live Chat.
lidc 1 day LinkedIn sets the lidc cookie to facilitate data center selection.
_zcsr_tmp session Zoho sets this cookie for the login function on the website.
VISITOR_INFO1_LIVE 6 months A cookie set by YouTube to measure bandwidth that determines whether the user gets the new or old player interface.
yt-remote-connected-devices Never Expires YouTube sets this cookie to store the user’s video preferences using embedded YouTube videos.
yt-remote-device-id Never Expires YouTube sets this cookie to store the user’s video preferences using embedded YouTube videos.
ytidb::LAST_RESULT_ENTRY_KEY Never Expires The cookie ytidb::LAST_RESULT_ENTRY_KEY is used by YouTube to store the last search result entry that was clicked by the user. This information is used to improve the user experience by providing more relevant search results in the future.
yt-remote-session-name session The yt-remote-session-name cookie is used by YouTube to store the user’s video player preferences using embedded YouTube video.
yt-remote-fast-check-period session The yt-remote-fast-check-period cookie is used by YouTube to store the user’s video player preferences for embedded YouTube videos.
yt-remote-session-app session The yt-remote-session-app cookie is used by YouTube to store user preferences and information about the interface of the embedded YouTube video player.
yt-remote-cast-available session The yt-remote-cast-available cookie is used to store the user’s preferences regarding whether casting is available on their YouTube video player.
yt-remote-cast-installed session The yt-remote-cast-installed cookie is used to store the user’s video player preferences using embedded YouTube video.
Analytics
Necessary cookies are required to enable the basic features of this site, such as providing secure log-in or adjusting your consent preferences. These cookies do not store any personally identifiable data.
Cookie Duration Description
zabUserId 1 year Zoho PageSense sets this cookie to store a unique ID for every user who visits that website.
_ga_* 1 year 1 month 4 days Google Analytics sets this cookie to store and count page views.
_ga 1 year 1 month 4 days Google Analytics sets this cookie to calculate visitor, session and campaign data and track site usage for the site’s analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognise unique visitors.
zsc* 1 hour Zoho sets this cookie to uniquely identify the current session. This enables comprehensive tracking of user interactions for detailed analytics and website performance optimization.
zft-sdc 13 hours 20 minutes Zoho PageSense sets this cookie to determine whether a request is the first interaction with the server. It also identifies the entrance page and stores source information, aiding in session calculation and visitor tracking for analytics purposes.
zps-tgr-dts 1 year Zoho PageSense sets this cookie to store session-level metadata related to its triggers. It helps track and manage user interactions during a session, supporting website analytics and optimization.
siqlsdb Never Expires Zoho sets this cookie to generate a unique ID for the session. This allows the website to obtain data on visitor behaviour for statistical purposes.
utsdb Never Expires Zoho SalesIQ sets this cookie to register data on visitor’s website behaviour.
YSC session YSC cookie is set by YouTube and is used to track the views of embedded videos on YouTube pages.
zpssr* session Zoho PageSense sets this cookie to identify the top-level domain during a session, ensuring accurate tracking and analysis of user interactions across different domains.
zabHMBucket 1 year Zoho PageSense sets this cookie to identify the exact heatmap experiment to be tracked on the web page.
Advertisement
Advertisement cookies are used to provide visitors with customised advertisements based on the pages you visited previously and to analyse the effectiveness of the ad campaigns.
Cookie Duration Description
_gcl_au 3 months Google Tag Manager sets this cookie to experiment advertisement efficiency of websites using their services.
_fbp 3 months Facebook sets this cookie to store and track interactions.
bcookie 1 year LinkedIn sets this cookie from LinkedIn share buttons and ad tags to recognize browser IDs.
yt.innertube::nextId Never Expires YouTube sets this cookie to register a unique ID to store data on what videos from YouTube the user has seen.
yt.innertube::requests Never Expires YouTube sets this cookie to register a unique ID to store data on what videos from YouTube the user has seen.
Uncategorised
Other uncategorised cookies are those that are being analysed and have not been classified into a category as yet.

4. Manage cookie preferences

You can modify your cookie settings anytime by clicking the ‘Consent Preferences’ button above. This will allow you to revisit the cookie consent banner and update your preferences or withdraw your consent immediately.

Additionally, different browsers offer various methods to block and delete cookies used by websites. You can adjust your browser settings to block or delete cookies. Below are links to support documents on how to manage and delete cookies in major web browsers.

Chrome: https://support.google.com/accounts/answer/32050

Safari: https://support.apple.com/en-in/guide/safari/sfri11471/mac

Firefox: https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox?redirectslug=delete-cookies-remove-info-websites-stored&redirectlocale=en-US

Internet Explorer: https://support.microsoft.com/en-us/topic/how-to-delete-cookie-files-in-internet-explorer-bca9446f-d873-78de-77ba-d42645fa52fc

If you are using a different web browser, please refer to its official support documentation.

Cookie Policy generated by CookieYes – Cookie Policy Generator. If you have any questions about our Cookie Policy, or if you would like more information about how we handle personal information, please contact us at:

Email: support@woztell.com

Address: Calle de la Travesia, 15B, Base 2, 46024 Valencia – Spain –