Free 15 days trial. No credit card required.

 

Ideal for companies of all sizes and sectors.

Verified WhatsApp Business Account

FREE TRIAL

ZOHO CRM

$0 per month

 

 Our Verified WhatsApp Business Number

Free and unlimited Session Messages

Unlimited agents can share conversations 

 WhatsApp messages delivery status

 Conversation view inside the lead/contact

Available use only with one contact

 

 

STARTER

ZOHO CRM

$83 month / annually
$99 month / quarterly

… all included in FREE TRIAL PLAN

 Your Own Verified WhatsApp Business Number

WhatsApp conversations in your Leads/Contacts

 Webhooks to send message from 3rd tools

Servers in Frankfurt EUR or Singapore USD

Use with unlimited contacts

 

ACCESS DEMO

ADVANCED

ZOHO CRM

$210 month / annually
$249 month / quarterly

… all included in STARTER PLAN

 Start conversation out of the 24h window*

 Marketing campaigns planning with Templates

 Bulk delivery with Templates

 WhatsApp Quality Ratings and Messaging control

Optional multi-whatsapp number

 

ACCESS DEMO

All plans have...

  •   Unlimited message and file storage
  •   Optional failover to SMS*
  •   WorkFlows based on incoming messages 
  •   External URL to shared files from inside your CRM
  •   WhatsApp smart conversation search
  •   New Conversation alerts
  •   Sales Signal and WhatsApp dashboards
  •   Security protocol for unknown contacts
  •   Opt Out option
  •   Block Contact option
  •   Emojis
  •   GDPR compliance Frankfurt server

 

*The templates submitted may have a cost. WOZTELL has no mark up on the WhatsApp Template messages price. You can check the official prices here: https://developers.facebook.com/docs/whatsapp/pricing

The features can be subject to changes and/or limited based on changes in provider services such as SalesForce, ZOHO, WhatsApp, AWS, or business reasons.

Local taxes (VAT, goods and services tax, etc.) will be charged additionally with respect to the prices mentioned above.

There may be a setup and training cost.

Pricing FAQs
Do the messages cost?

Only the Template Message used to initiate the conversation has to be paid. Woztell doesn’t mark up and you can see the official prices HERE.

What is a Template Message?

Message Templates are 1-way outgoing notifications, and each template must be manually approved by WhatsApp.
They cannot be used for marketing and promotional messages.

What is a Session Message?

Session Customer Care Messages are messages sent during a 24h window as a response to a message initiated by the customer.

What is Chatbot Message?

You can automate first-line responses and transfer them to an agent to close, sell or answer complex queries

What is the 24 hour window?

As long as customers send you a message / initiates the conversation, you are able to reply to the customer within a 24 hour window of the last received message from the customer. During this window you can send them free form text messages. Out of this window you can initiate the conversation only using a Template message.

Which are the permitted categories in Template Messages?

1. Account Update
2. Alert Update
3. Appointment Update
4. Issue Resolution
5. Payment Update
6. Personal Finance Update
7. Reservation Update
8. Shipping Update
9. Ticket Update
10. Transportation Update

Can I see an example to understand what messages cost?

Let’s imagine that we use WOZTELL to inform our customer about their invoice state.

Monday
13:05 Us (Template): Hello {{Name}}, your invoice {{number}} has been sent to your bank to be charged.
13:22 Client: Sorry? I have not bought anything this month.
13:23 Client: What are you charging me?
13:40 Us (session message): Let me verify it, please.
13:41 Us (session message): This invoice charges some products that were not charged last month. Do you want me to send you the invoice in PDF?
16:25 Client: No, thanks. Everything is fine
19:56 Us (session message): Thank you for your comments. Remember that you can contact us by whatsapp at any time. Have a great day

Tuesday (24h after the last message of the customer)
19:57 Us, we can comunicate only using a new template.

In this example, you will pay the Template Message sent at Monday 13:05 and Tuesday 19:57.
Each message that the customer write to us (13:22, 13:23, 16:25) open a 24 hour window that let us send session message for free.

Will I pay messages if the customer writes to me first?

Each time the client writes to you, you will have a new window of 24 hours to write messages without cost

Can I get a demo of Woztell?

Sure thing! We’ll be happy to show you how Woztell works through a web-conference whenever suits you. The demo is a 15 minutes-long session. To schedule your demo, please contact us.

What types of payment do you accept?

We accept payments via Visa, MasterCard, American Express and PayPal. We also accept payments via bank transfer for yearly subscriptions. For more details, please contact us on presales@woztell.com.

Is my data safe?

We’re passionate about keeping your data safe and secure. Woztell is hosted by your software vendor marketplace (ZOHO, Salesforce, etc.). Their security system works with video monitoring, biometric access, and advanced fire, flood, and theft monitoring systems. For more information about security, please either contact us or your software vendor.

How long are your contracts?

You will not be bonded by any contracts or commitments. Woztell is a pay-as-you-go service (monthly or yearly), so you can make changes to your plan whenever you need to.

Are you EU-US Privacy Shield compliant?

Yes. We do comply with the EU-US Privacy Shield Framework as set forth by the Department of Commerce which applies to the collection, use, and retention of customer personal data from the European Union. It doesn’t matter whether you are based in Europe or not, we will protect your personal information and data with the same passion.

Can I switch plans?

Of course you can! Contact our Support team and ask for the change. Your plan will be updated on the 1st day of the following month. If you need another date, you can ask for this specific service.

Is there an annual payment plan?

There is a monthly and an annual plan. There is a 10% discount on the annual plan

Got more questions?

Our Support team is available 24/5, Monday to Friday to assist you.
Visit our Support Center to contact us.