Privacy Policy

In compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (hereinafter, “GDPR”) and the Spanish Data Protection Act 3/2018 of 5 December on the Protection of Personal Data and guarantee of digital rights, we hereby inform the user about the way in which WOZTELL SANUKER, S.L (hereinafter, “WOZTELL”) collects and processes personal data through our website.

I.- Identification of the data controller
The data controller for the processing of the user’s personal data is WOZTELL SANUKER with NIF no. B88356787 and registered office at Edificio de la Estación de Atocha 20, Méndez Álvaro Street, Madrid 28045 (Spain). The contact email address contact@woztell.com.

II.- Purposes of processing and legal basis.
The collection of your personal data via the WOZTELL website may serve the following purposes:

Manage the purchase process of subscriptions to the WOZTELL service by users/customers on the basis of the execution of the contractual relationship.
Manage support requests submitted by users, based on the execution of the contractual relationship.
To make it possible to deal with requests for information requested by e-mail, on the basis of the pre-contractual relationship.
Manage the sending of newsletters based on the user’s consent.
Manage requests to obtain demo versions of the WOZTELL service based on the execution of the pre-contractual relationship.

III.- Recipients

Communication of data
Personal data will not be disclosed to third parties, unless required by law or necessary for the performance of the contract.
Data processors
The processing of Users’ data may be carried out by suitable service providers contracted by WOZTELL. These service providers will only process the data for the purposes established by WOZTELL and according to its precise instructions, in strict compliance with the legal regulations on personal data protection, information security and other applicable regulations.

IV.- International data transfers.

The provision of the WOZTELL Service involves the transfer of data to third countries as WOZTELL has providers located in third countries.
In order to guarantee the international transfer of data, WOZTELL shall enter into the relevant standard contractual clauses (controller and processor located in a third country) issued by the European Commission as a guarantee mechanism for international data transfers.

V.- Data retention period.
WOZTELL will retain the personal data of users for the time necessary to carry out the purposes for which they were collected unless you object to the processing or revoke consent according to the purpose of processing and in any case for the corresponding period for compliance with legal obligations.

VI.- Exercise of data protection rights.

At any time, users may exercise their rights of access, rectification, deletion, opposition, limitation and portability of their data, directly by sending their request to the e-mail address contact@woztell.com under the reference subject: “Data Protection”.

Users are also informed that if they consider that the exercise of their rights has not been satisfied, they may lodge a complaint with the Spanish Data Protection Agency. More information at www.aepd.es.

VII. Data Processing Addendum.

In accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR), the subscription to our service implies the obligation to enter into a DPA (Data Processing Agreement) with our clients, given that we access personal data for the provision of the service.

A copy of the DPA is available for downloading and reading at the following link: DPA.

VIII. Contact.

If you have any questions about the processing of your personal data by us, you can contact us by e-mail : contact@woztell.com.

Last update: June 2021