Check the status of your outgoing WhatsApp messages and verify if they were sent, delivered, read or rejected.
Zoho CRM is one of the most popular CRM software in the global business market. Use Woztell to send and receive WhatsApp messages directly from your ZOHO CRM, visualize incoming/outgoing messages from inside your Leads or Contacts, send bulk WhatsApp messages and schedule your marketing campaigns. Woztell is integrated with ZOHO CRM, ZOHO CRM PLUS, ZOHO ONE as well as ZOHO DESK.
Manage your business communications through WhatsApp in a simple and unified way
WhatsApp messages delivery status
Optional failover to SMS
This emergency procedure automatically sends an SMS to your customers if they didn’t receive your WhatsApp message.
Use Woztell in a collaborative way.
Add multiple team members in the same conversation
and assign work tasks simply and quickly.
Multi-platform and multi-device
Woztell works from different platforms and can be used on your device of choice, whether it’s a pc, tablet or smartphone.
Bulk template sending
Send and receive unlimited WhatsApp messages and learn
how to get the most out of this new business tool.
WorkFlows based on incoming messages
Automate replies and actions based on message content
and save time on your customer care.
WhatsApp messages automation
Send automated messages and start a conversation with your
actual and potential customers, attracting their interest in a new way.
Marketing campaigns planning
Create targeted marketing campaigns selecting leads or existing contacts and customize the message, date and time.
External URL to shared files inside your CRM
Search the contact tab for the links to the received files and avoid loading unnecessary Mbytes.
Related view in lead/contact
View all sent and received WhatsApp messages by any user in your CRM.
New conversation alerts
Easily identify new incoming WhatsApp messages and the amount of pending unread messages.
Visualize and manage in a single place all WhatsApp messages, newsletter and email openings, calls and more from your customers.
Block Contact option
Block a certain WhatsApp contact from receiving and sending messages and avoid storing the data in your system
Avoid sending WhatsApp messages to customers who are not interested in this channel.