When we had the opportunity to develop a ZOHO CRM and WhatsApp Business integration, we knew how useful it would be. We were fully aware of how many users were waiting for such integration, so that they can manage their business much better. This has been done successfully and our customers are delighted with the results. It is incredible what can be achieved with these tools in your business.

You should know that ZOHO is one of the best CRM regarding its relationship between quality and price; that is why we have better and better things for your business if you use ZOHO. With a CRM like ZOHO’s, you will have the opportunity to grow your business. Today, we bring you one more tool that is revolutionising the industry.

With ZOHO, you can get better solutions.  Bear in mind that WhatsApp has no less than 1.3 billion users and Zoho has 50 million users. If so many users use it, it will be for something, right?

The world today demands that businesses must be smarter. Have you ever gone somewhere and wondered, “What century is this company in?” Unfortunately, many companies do not value customer’s time so they end up losing it. When you incorporate intelligent tools into your organisation everything improves. The customer will be glad for that.

In these lines, your employees will be grateful because everything is made it easier by having these two powerful tools integrated: ZOHO CRM and WhatsApp Business. We will provide you with all the advice so that you make the most of this integration. In a short period of time,  you will see the results. Your customers will be more satisfied, more and better customers will approach your company and your business will grow. We are a hundred percent sure about all this, because we are already seeing it with our current clients after just one year of starting with WOZTELL.

WhatsApp Business Benefits

  • It will allow you to send welcome messages every time a user contacts you for the first time.
    It provides the facility to save automatic responses that can be used when customers ask specific questions.
    Write absence messages so customers will always have answers even after business hours.
  • If you have a mailing list created, you can send a message to several numbers without having to do it one by one.
  • You can edit a profile and check the statistics by placing your company on the map. Also, you can set business hours, detail descriptions of the company and send them your email account.

Advantages of ZOHO

  • With ZOHO CRM you will have a tool with maximum flexibility in the cloud.
  • Your sales team will have everything they need in order to accustom the software to your company’s need.
  • You will have a multi-channel communication.
  • Improve your sales performance.
  • Automate sales with all the benefits that this implies.
  • It is expandable and customizable.
  • You will have detailed reports and analysis.
  • Maximum security.
  • Mobile application.

What can we say about this integration between Zoho CRM and WhatsApp Business?

The most important thing we can say about this integrated application is that you will be able to manage everything just from one place. This is the main purpose of the integration between Zoho CRM and WhatsApp Business. We can affirm that this integration has been a success. This success is based on the fantastic results we have been seeing in our customers’ businesses.

Having everything integrated facilitates and optimizes the whole organizational functioning of the companies. All aspects of the company are improved, for instance customer service, that is faster and more effective, to marketing campaigns and logistics.

WOZTELL authorise you to save all the communications established with customers. You will be able to see and audit the shared messages as well as the files in your ZOHO CRM. This is great because it allows you to study all this and learn from what can be improved. This counts for everything and for improving your relationships with your customers.

Note that you have multiple features such as notifying your customers with SMS so that your users do not miss any notifications. You can also set up marketing campaigns based on what you have seen from previous campaigns. Now, having everything at one place, you can create more and better marketing campaigns.

As for messaging, now you have everything at the same place. For example, email will no longer be your main communication channel, but now you will have Zoho Cliq. From there, you will be able to develop all the communications by WhatsApp and it will be save in your CRM immediately.

A chance to create spectacular workflows

With automated messages, creating and sharing roles with team members will be more optimized. First contacts with customers and leads are improved with automated messages. Marketing campaigns can be personalized and segmented as you wish. Your customers will receive a faster and more effective response to their demands.

If in one year WOZTELL has achieved so many benefits for its users, imagine what will come. You can also configure the application to, for example, block users who send inappropriate content. Also, give users the option to unsubscribe if they don’t want to have this communication channel active.

If you want to be at the forefront of your market you need to have WOZTELL: The only official integration of ZOHO and WhatsApp Business.

Do you want to communicate with your customers in their favorite channel and boost your results?

With Woztell you can automate tasks, work with multiple agents and phone numbers and measure your marketing, sales, operations and customer service efforts in their favourite channel: WhatsApp.