How to boost your agent’s efficiency using WhatsApp

Nowadays, we’ve seen how the use of Whatsapp has increased in today’s business communications.

The companies had to integrate Whatsapp as part of their channels, to improve their communication with their clients.

However, due to a high volume of chats, the waiting time can increase leading to customer dissatisfaction and low retention.

In this webinar, you’ll learn how to automate processes and improve engagement.

We will also speak about:

  • How to automate processes using Woztell
  • How to make your responses more agile
  • How to improve your communication with your customers

If you wish to learn more, please join us! 

OnDemand Webinar