3 Tips to do marketing with WhatsApp
The answer is simple: No, WhatsApp wants you to take care of its customers and focuses on making good customer care.
WhatsApp require its customers not to abandon WhatsApp because they receive annoying SPAM every day. WhatsApp keeps an eye on these kind of actions a lot, getting to deactivate the numbers that make harmful practices of its messaging platform.
Is there any option to do marketing with WhatsApp?
WOZTELL is well-prepared so that, using your CRM (SalesForce, ZOHO, etc.), you can send thousands of SMS messages with your promotion, and receive the answers in your WhatsApp. Once your client has reached you, a time window opens in which you can chat with him freely and on whatever you want.
You can send SMS with WOZTELL: a newsletter with any tool or use any other method you know.
But just remember that you have only 24 hrs to answer to your client every time he writes to you … you could be “whatsapping” with him for a lifetime without any cost!
Technique 2: Use Templates that caught the attention of your client
As you know, if you start the conversation, your first message cannot be a free text so you must prepare Templates that WOZTELL should verify in your WhatsApp business account.
In WOZTELL we will advise you with templates at the best response rate.
Remember that these first messages do have a cost and that WOZTELL no mark up the official price of WhatsApp. You can see the official prices HERE.
Get your customers to use WhatsApp for any action with your company; Create weekly promotional campaigns within your CRM, and take advantage of any communication your client makes, to send a cross-communication.
You can receive on your WhatsApp channel: sales orders, complaints, enquiries, or any other type of contact. Beware that you give priority to communications through WhatsApp, specifying in the rest of the channels that you always attend WhatsApp first.
How would you make your marketing healthy with WhatsApp?
Contact us and we will tell you more great strategies!
Do you want to communicate with your customers in their favorite channel and boost your results?
With Woztell you can automate tasks, work with multiple agents and phone numbers and measure your marketing, sales, operations and customer service efforts in their favourite channel: WhatsApp.