FAQs Level 3 chatbot template: E-commerce
No matter what type of e-commerce you have, be it fashion, technology or services, your customers will have questions at different stages of their journey.
Resolving these questions is essential to providing excellent customer service, but hiring agents to answer calls is expensive and a FAQ section on the web is not interactive.
A level 3 FAQ chatbot on WhatsApp answers your customers’ frequently asked questions 24/7 on the world’s most used messaging channel. In addition, your customers will have the option to ask to speak to an agent.
Related video tutorials
Get a WABA number
In this tutorial you will learn how to create your WOZTELL account and get your free WhatsApp Business Platform number.
How to import a chatbot template
In this video, we will show you how to import a ready to use chatbot template to the builder.