Chatform chatbot template: Government
Citizens have hundreds of questions and requests about the services of government entities. This saturates the phone lines and lengthens waiting times, which generates a bad experience.
With this chatform chatbot you can collect the data of the citizens and know what they need help with, all in a conversation.
Additionally, once the chatbot finishes with the questions, the live chat is activated so one of your agents can help the user with their request in the same conversation.
Related video tutorials
Get a WABA number
In this tutorial you will learn how to create your WOZTELL account and get your free WhatsApp Business Platform number.
How to import a chatbot template
In this video, we will show you how to import a ready to use chatbot template to the builder.