Free ebook: Telco Implementation Guide WhatsApp Business Platform
Use this book to reap the full benefits of WhatsApp Business Platform. Read on to uncover recommended use cases, best practices for implementation and benefits you’re likely to reap.
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What you will find inside
Updated 2022
Updated 2022
As the Telco industry evolves, so too does the concept of digital transformation. Savvy Telcos today are seeking messaging transformation. They know modern consumers enjoy the benefits of always-on messaging in their personal and work lives, and that they expect the same convenience when interacting with their Telco service providers.
The WhatsApp Business Platform gives your Telco the power to improve customer satisfaction, reduce cost and grow revenue by giving the customers the type of always-on messaging they want.
This is what you will find in the ebook:
- Welcome.
- Before you begin.
- Why WhatsApp Business Platform?.
- Sales use cases.
- Sales use cases in action.
- Payments use cases.
- Payments use cases in action.
- Customer service use cases.
- Customer service use cases in action.
- Supplemental use cases.
- Best practices for successful implementation.
- Conclusion.
- Resources.
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