Improve your results and your customers’ experience with our conversational solutions
Our pricing
Free
No prepayment
Growth
Agency

Scale Up
Free
No prepayment
Growth
Agency

Scale Up
Frequently Asked Questions?
1 - What is a MAU?
2 - How does the pricing work on WOZTELL?
3 - How much will I pay if I subscribe today?
You will pay the monthly subscription for your selected plan plus a prepayment deposit.
Example:
You buy the Growth Plan on day 15
→ Growth Subscription: $99 +
Prepayment Deposit: $100 =
Total: $199*.
*Prices may vary depending on region (USD/EUR) or TAX.
4 - What is the prepayment deposit for?
The deposit covers all variable costs: WhatsApp Templates, WhatsApp Service Messages, WhatsApp Calls, and extra MAUs.
WhatsApp Messages: WhatsApp charges per message, not per conversation. Templates (Marketing, Utility, Authentication) are charged, except utility templates sent within an open customer service window and any message sent within a free entry point window (see FAQ 13). Service messages (non-template replies) are also charged as of October 1, 2026, with the first 1,000 per month free per WhatsApp number. Meta Business Agent messages are billed separately, per token consumed.
Pricing depends on the message category and the recipient’s country (for Meta Business Agent, on token usage instead).
Example: 2,000 Marketing Templates to USA → Deposit: $100 → Cost: 2,000 × $0.030 = $60 → End Deposit: $40.
Learn more: https://woztell.com/whatsapp-business-pricing/
WhatsApp Calls
1. User-Initiated Calls (UIC): 100% FREE worldwide.
2. Business-Initiated Calls (BIC): Charged based on call duration (per-minute), the customer’s country code, and monthly volume tier. Pricing: https://woztell.com/whatsapp-business-pricing/#calls
Monthly Active Users (MAUs):
Plan limits:
Starter = 400 MAUs – Cost per extra MAU $0.08
Growth = 1,000 MAUs – Cost per extra MAU $0.08
Agency = Unlimited MAUs
Scale Up = Unlimited MAUs
5 - When is the prepayment deposit renewed?
6 - Can I use my WhatsApp number?
7 - What happens once I subscribe to WOZTELL?
8 - How can I create ChatBots on WhatsApp, IG, FB, and Webchat?
9 - When can I cancel my account or change plans?
You can change your plan at any time from the platform.
To cancel, go to My Account > Billing > Subscription and complete the cancellation at least seven (7) days before your next renewal date. Cancellations made inside those seven days are not valid, and the next billing period is charged. Subscriptions renew automatically until you cancel them.
A cancelled subscription cannot be paused and reactivated later. If you want to use WOZTELL again, you need to complete the purchase and verification process from the start.
10 - What are the costs associated with WhatsApp messages?
WhatsApp charges per message, based on the template category and the recipient’s country. As of October 1, 2026, this also applies to Service messages, with the first 1,000 per month free for each business number. Meta Business Agent messages are billed separately, per token. Updated pricing is available on our website. https://woztell.com/whatsapp-business-pricing/