Interview chatbot
With this chatbot you will be able to speed up the first stages of recruiting new employees.
THE CHALLENGE
- Ensuring the well-being of employees
- Conducting performance evaluations
- Finding new employees
Among many other functions.
These responsibilities are time-consuming and sometimes involve repetitive activities, especially if we focus on managing candidate interviews.
The problem
When it’s time to post a job offer, several things happen:
- You post the offer on multiple channels, which means you will receive applications through those and it is more difficult to follow up.
- Job portals can be inefficient for both workers and employers.
- Your inbox gets saturated with hundreds of applications from different job offers.
Seeing this situation, you decide to look for a better solution for better management.
THE SOLUTION
What can you do with this WhatsApp chatbot?
- Present the job openings you have available with a button list message. Each option shows the position and a short description.
- Send a more detailed description of the position the user is interested in.
- If the user wants to continue with the process, they can send an application.
- The chatbot will ask for basic data such as first name, last name and email and request the CV in any format.
- The chatbot also asks questions that you can customize by configuring it.
- All the information is saved in a Data Source that you can then export and import into your favorite system.
There are several entry points for candidates to interact with the chatbot:
- Social media: you can include a wa.me link in the company’s social media posts.
- Social media ads: if you decide to create an ad campaign to find new employees, you can include a click-to-chat button that directs to the chatbot.
- QR code: if you participate in job fairs or similar events, you can print a QR code on flyers or posters that directs to the chatbot.
Advantages
A WhatsApp chatbot can be your greatest ally during the first stage of personal recruitment. Let’s take a look at the benefits:
- Younger generations are present in a conversational channel like WhatsApp, so it is easier to access them.
- A conversation with a chatbot is a friendlier way to collect data than web forms.
- You will have all the information organized in one place.
- At the end of the conversation flow, the user receives confirmation that their data has been recorded.
The results
70-80%
Automation of first recruiting interactions
58%
70-80%
Automation of first recruiting interactions
58%
of applicants feel comfortable interacting with a chatbot in the early stages
Good practices
Every chatbot requires best practices to reach its potential. Here are some of them:
- Report your terms and conditions policy. Besides being transparent, it is a way to comply with WhatsApp requirements.
- Remember to write clear and concise messages.
- Use emojis and natural messages to make candidates feel more comfortable.
Conclusions
With this chatbot you can automate the initial recruitment processes and get to know your job candidates better.
You get a way to automate the entire contact process, save the information you need and reduce your workload.
