Check-in and check-out chatbot

Keep better control of your workers’ clock-in and clock-out times with this WhatsApp chatbot.

 THE CHALLENGE

As your business grows so does the number of workers, and it can be difficult to keep track of the times they clock in and out and what they did during the day.

This becomes even more complicated if you have a business where your employees have to go to different locations to serve your customers.

The problem

In the case of offices, check in and check out can be chaotic, as employees have to wait in line to swipe their badge and clock in or out. Especially during rush hour, this can cause impatience.

For employees who have to travel to provide a service, keeping track of clocking in and out is even more complicated.

That’s why every company needs a solution that automates processes and prevents your employees from having to wait to clock in or out.

 THE SOLUTION

At WOZTELL we have created a work check-in and check-out chatbot that operates on WhatsApp.

The chatbot allows your employees to simply click a button and send their location when they arrive at the site, and then do the same at the end of their workday.

Since it works on WhatsApp, the check in or check out process is automatic so your employees can do it without waiting.

The chatbot automatically saves all the data and then you can export it in a csv to import it into the system of your choice.

 Benefits

  • Improved performance.
  • Automation and immediacy in repetitive processes.More information for the Human Resources department.
  • Increased employee satisfaction by not having to use manual systems.

Good practices

Here are some of the best practices to keep in mind when using this WhatsApp chatbot:

  • Even if it is for internal use, it is important that you comply with WhatsApp policies. That is, first send a message that includes information about terms and conditions.
  • Be clear about the purpose of the chatbot and help employees who need it to use it.
  • Have a data protection policy. This way your employees will feel confident that the information they are sharing, especially their location, will not be used for purposes other than those stipulated.

Step by step

Getting started with this chatbot is very easy and here is the step-by-step guide.

1. On the WOZTELL page click on Template Gallery.
2. Select the job input and output template and download it.
3. Once you have the file, go to the WOZTELL platform and click on Bot Builder and then Import Tree. Select the file you downloaded.
4. In order to start using the chatbot you must link it to your WhatsApp number. Go to Channels > Edit > Tree settings > New tree > Select the chatbot > Select the global nodes > Save
5. In the right pane in Tree Manager, go to the bottom under Config Map. There you should modify the following data:

  • Linktyc: the link to your terms and conditions (required to comply with WhatsApp’s policies).
  • Company_name: the name of your company.
  • DataSource: paste the data source ID of the data source where the data will be stored.

6. In each node you can edit the message. First set the platform preferences in WhatsApp Cloud. Then just click on the node you want to modify and in the reply section in the content field you can write the text you want to send.

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Conclusions

With this chatbot you will be able to improve the management of arrival and departure times at work and what employees did during their workday.

This will help to improve the internal processes of your company and the performance of your employees.

Download your template here.

Are you ready to launch your first push notification and see it for yourself?

Book a meeting to find out more

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