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WhatsApp Business平台使企業能夠與他們的客戶連結。

用您免費的 WhatsApp Business 號碼成果

免費開始

為什麼需要Business平台？

客戶被電子郵件和傳統廣告淹沒

全球有超過 20 億人使用該平台，這是世界各地人們與朋友、家人以及企業聯繫的方式。

客戶更喜歡傳訊息

在邀請對話的渠道上，透過雙向對話拉近與客戶的距離，以電子郵件和短信的模式提供如電話通話的親密感

客戶需要流暢的體驗

引人入勝的功能有助於增加更豐富的互動。透過功能齊全的訊息傳遞超越文本和電子郵件的限制，持續的創造更豐富、更令人愉悅的體驗，幫助推動整個客戶旅程中的成果。

跨渠道溝通與客戶保持互動變得越來越困難

WhatsApp 幫助企業專注於高質量的對話。 API 具有內置的用戶反饋控件，有助於確保維持高參與度。

舊式全渠道通訊的管道既昂貴又復雜

使用靈活的平台實現自動化和規模，讓您提供一致、個性化的客戶體驗。

全球 WhatsApp 的統計

98% 的 WhatsApp 訊息打開率

全球超過 20 億用戶，約佔全球人口的 33%

每天有超過 420 億條訊息被傳遞

98% 的 WhatsApp 訊息打開率

全球超過 20 億用戶，約佔全球人口的 33%

每天有超過 420 億條訊息被傳遞

使用 WhatsApp 企業達到關鍵成果

225%

提高客戶服務的速度

27%

銷售額增加

20%

轉化數增加

225%

提高客戶服務的速度

27%

銷售額增加

20%

轉化數增加

WhatsApp Business 平台

互動訊息

列出訊息

回覆按鈕

功能

您用 WOZTELL + WhatsApp Business 平台需要做的以及更多：

切入點

切入點能幫您銷售

利用最初、付費或離線等不同的切入點，將您的客戶重新導向到 WhatsApp Business 平台。

推播訊息

接觸各處的客戶

通過客戶最常用的渠道推播通知並有效地接觸他們，從而對他們產生更大的影響。比 SMS 更低的成本和比電子郵件更高的打開率實現更多轉化並實現您的目標。

聊天機器人

提高客戶滿意度

WhatsApp 聊天機器人可以 24/7 全天候為您和您的客戶服務，從而增加您的銷售額、降低成本並提高客戶滿意度。

即時聊天管理

以簡單且中心化的方式連結您的團隊和客戶

在同一個地方管理各種入口點、多個客服人員和您的 WhatsApp 對話來提高您的業務效率。

整合和自動化

易於整合

借助功能強大的 WhatsApp Business 平台 API，將 WhatsApp 與您的工具整合。

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