Tips to keep your customers served even on vacation
The holidays are a very important time of the year for everyone. Rest is necessary to gain strength and continue to grow. But nowadays, losing billing days or worse, leaving your customers unattended, is a wrongdoing you shouldn’t commit.
How to have a business that carry out’s its customers 365 days a year
Well, there are many solutions but here we only have the best: WOZTELL. Why is it the best tool? Very easy, no one has WhatsApp integrated into their e-commerce or customer service or CRM. You could reveal us you have a chat bot in your e-commerce store but that’s nothing compared to having WOZTELL.
For example, you have a customer that comes to your online store in the middle of Christmas to buy and there is no one to attend him. He has an inquiry, he wants to know if you accept certain means of payment and how long it will take for delivery. You only have a chatbot with some preconfigured questions and answers that do not satisfy him, and he leaves. Goodbye customer and we do know what that means. Every lost customer hurts a lot.
Suddenly you have current customers who need an urgent answer to a certain problem, and they find the same thing. But how, isn’t it that people rest at Christmas holidays? Well not exactly, in today’s times you must have the best solution to contact with your clients. If your clients don’t find the right answers, they will look another place.
The point is clear, but is WOZTELL so perfect that allows customers to always have the best answer? Well yes, it is! There is nothing better, in fact, is magnificent. When we think of a business we associate it with the fact that to succeed you have to fight hard. Nothing comes from above, and if we want success we will have to work hard. A successful business is one that we can climb and for that to happen, having modern tools is fundamental.
It’s true that you have to fight, but WOZTELL makes it easy for you without having to suffer that much as helping your staff 365 days a year or paying extras to cover customer service.
Thanks to WOZTELL which is a fantastic tool that integrates WhatsApp, your e-commerce will be a great solution.
The solutions of this tool are not only based on being able to generate automated responses for conversations with leads and customers. They are also based on several possibilities that it allows you, for example, being able to save the history of the conversations so you can monitor them. By reviewing them you can evaluate how they have been and see how they can be improved. You can see which are the most frequent requests, at what times, determine the best responses of those that have been most effective, etc.
Not to mention being able to develop marketing campaigns to your selected lead and customer segments. All this from a WhatsApp company number that you don’t have to change. As we said before, if your customers are well served, they will stay with you forever and recommend you. Your leads will become customers and your business will grow. You will also be able to coach your team to use the tool in the best way so that both customer care and marketing have the right roles. This way, you will be able to derive the tasks to the profile of the most qualified personnel according to the existing demands.
WOZTELL is unique, unrepeatable and unmatched because it integrates the most powerful communication tool with more than 1.3 billion users. Imagine the potential you have by integrating this tool into your cloud-based business. You have no limits, the sky is the limit. You have unlimited storage capacity, unlimited capacity to send and receive messages. There are no limits and everything with 100% security for your business. You have powerful options like segmenting your audience and sending mass messages according to the segmentation with pre-defined templates according to the product offer you have.
It’s great to be able to automate responses based on the content of the demands you receive. This is really great. But this is just a sample of what you will get with WOZTELL.
Look at all the advantages and features that WOZTELL has in this link and you will be amazed, we guarantee it. You can ask for a demonstration right now without any obligation. We are inviting you to enter the future of online business. You can’t be left out of this worldwide trend. Many are already taking advantage of it and you can’t even imagine the great results they are achieving.