WhatsApp where needed

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Everyone loves WhatsApp as a messaging tool. Now you can use it in your channels.

Everything under control, with its statistics, reports and shared environment for your team.

WABA bot will guide you to register for the demo.

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zoho crm
zoho cliq
zoho desk
zoho flow
zapier
webservices
zoho crm

Ready to use integration with Zoho CRM

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WhatsApp and Zoho CRM, the perfect pair to improve your sales results. Manage your business communications through WhatsApp in a simple and unified way, all within your Zoho CRM.

With the Woztell extension for Zoho CRM, your team is able to see all messages related to a contact or lead in their profile; you can see all the information about the messages exchanged, and create agent performance reports.

Imagine being able to control all your company’s WhatsApp communications in one place.

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Team Work with WhatsApp using Zoho Cliq and CRM

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Use Woztell collaboratively. Add multiple team members to the same WhatsApp conversation and assign tasks easily and quickly. Your team will never again use their personal WhatsApp in your company to reply to a customer.

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Delivery status of messages within your ZOHO CRM

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Multi-platform and multi-device

Optional failover to SMS

Multiagent and multi number

Use Zoho CRM to plan your WhatsApp Marketing Campaigns

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Bulk template sending

Bulk template sending

Send and receive unlimited WhatsApp messages and learn how to get the most out of this new business tool using
your ZOHO CRM.

WorkFlows based on incoming WhatsApp messages

WorkFlows based on incoming WhatsApp messages

Send automated messages and start a conversation with your actual and potential customers, attracting their interest in a new way.

WhatsApp Messages automation

Schedule marketing campaign

Create targeted marketing campaigns sending WhatsApp Message Templates, selecting leads or existing contacts in your ZOHO CRM and customize the message date and time.

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Block Contact option

Block a certain WhatsApp contact from receiving and sending messages and avoid storing the data in your system.

Zoho CRM

Do you already have ZOHO CRM? You are just a few steps away from starting to work with WhatsApp.

zoho desk

Ready to use integration with Zoho Desk

Chat Desk in ZOHO of the message of Whatsapp

Manage your Customer Service communications through WhatsApp in a simple and unified way.

Zoho Desk is one of the most popular HelpDesks in the global enterprise market.

Together with Zoho Cliq, use Woztell Desk integration to send and receive WhatsApp, and generate tickets from the WhatsApp message to be managed through Desk.

Chat Desk in ZOHO of the message of Whatsapp
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Manage your CustomerCare communications through WhatsApp
in a simple and unified way

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Through this integration, your agents can view WhatsApp conversations right within Zoho Desk and reply to customers instantly, like they would in a live chat.

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Multi-platform and multi-device

Zoho Desk

Do you already have ZOHO DESK? You are just a few steps away from starting to work with WhatsApp.

zoho flow

Ready to use integration with Zoho Flow

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With ZOHO Flow you can integrate more than 500 apps in the simplest way, with absolutely no coding knowledge.

WOZTELL is integrated with Zoho Flow, so you can access all these applications.

If you work with ZOHO and want to communicate via WhatsApp, this solution is your best ally.

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Flows to connect everything

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Zoho Flow provides a platform for you to create flows that connect cloud applications, to automate the transfer of data and information.

This saves you time so you can focus on the tasks that require more attention. Your applications will share data automatically, so you have what you need at the right time and in the right place.

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Streamline your WhatsApp workflows

Zoho Flow

Do you already have ZOHO Flow? You are just a few steps away from starting to work with WhatsApp.

zapier

Zapier integration

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Zapier connections allow you to create workflows where you can send WhatsApp messages based on triggers that happen in other apps.

WhatsApp Business API is WhatsApp’s product for businesses looking for a solution to do bulk WhatsApp messaging and automate the sending of WhatsApp messages based on information from their management software.

Basically, when a company wants to use WhatsApp professionally to increase sales, improve customer service and operations they can use Zapier to achieve this.

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integraciones woztell

What can you do with Woztell & Zapier

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Zapier allows you to instantly connect Woztell with 3,000+ apps to automate your work and find productivity super powers. After you have connected your Woztell account with Zapier, you will have access to create workflows with the following triggers and actions:

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Send WhatsApp session messages

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Send WhatsApp template messages

Zapier

Do you already have Zapier? You are just a few steps away from starting to work with WhatsApp.

webservices

Connect anything via Webservices

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Woztell can be used to send WhatsApp messages from any platform. We have to use the Woztell API to send and receive WhatsApp messages.

Check the following link to know more about the endpoint to send messages and its requirements:

https://support.woztell.com/portal/en/kb/articles/whatsapp-zoho-webhook-webservices

Check the following link to learn more about authentication:

https://support.woztell.com/portal/en/kb/articles/get-the-woztell-admin-and-the-woztell-token

If you use Zoho you can use the API without any difficulty. If you want to use the API from an external service, you must send us the following information:

  • Platform to integrate
  • Brief description
  • Server IP range. We will add the IPs to our White List for security.
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Watch Woztell in action

Our experts will guide you to begin the makeover of your business with WhatsApp.

Webinar