How to integrate WOZTELL and Zoho Recruit

Tutorial:

How to integrate WOZTELL and
Zoho Recruit

In this tutorial, we will explain step by step how to integrate WOZTELL with Zoho Recruit to manage conversations from WhatsApp, Facebook, Instagram, or your website’s chat within Zoho Recruit. This will allow you to centralize and efficiently manage all interactions with your clients.

Before we begin, make sure you have the following:
– A free or paid WOZTELL account (if you don’t have one, you can create it here).
– A Zoho account with access to Zoho Recruit.
Let’s get started!

Install the WOZTELL extension

1. Connect your Zoho account with access to Zoho Recruit.
2. Search on Zoho Marketplace the extension to install it
How to integrate WOZTELL and Zoho Recruit
How to integrate WOZTELL and Zoho Recruit
3. The following windows will appear, where you’ll need to choose which users you want to install it for and accept the terms of use. Once everything is selected, click “Save and Continue.”

Want to know more? Let´s talk via WhatsApp!

Features

With the WOZTELL extension for Zoho Recruit, you can:

  • Integrate multiple messaging platforms (such as WhatsApp Cloud API, Facebook, and Instagram) or web chats with your Zoho Projects account.
  • Automate all conversations with workflows and chatbots, managing them through WOZTELL LiveChat.
  • Directly manage Zoho Recruit users within WOZTELL LiveChat.
  • Easily distribute work based on agent availability and roles.

Usage Explanation

Once the extension is installed, let’s explain how to use it. In your Zoho Recruit, a new tab called WOZTELL LiveChat will appear in the top menu.
How to integrate WOZTELL and Zoho Recruit
After this is done, if it’s the first time we’re accessing it, it will ask us which account we want to use to log in.
Conecta tu cuenta de Zoho con acceso a Zoho Projects
Once this is done, if it’s the first time we’re accessing it, it will ask us which account we want to use to log in.
Conecta tu cuenta de Zoho con acceso a Zoho Projects
Once we have chosen the organization, the WOZTELL Inbox will appear, from where we can manage conversations from different channels we have.
How to integrate WOZTELL and Zoho Recruit
From here, we will be able to respond to and receive messages from our users.
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