Advanced Conversation Management
Fast direct to any specific point of a chatbot within a conversation flow or from the inbox
With this extension, it doesn't matter which channel you are interacting on - WhatsApp, Instagram, Facebook, or Webchat - you can redirect to any node in your chatbots
Improvement in Response Efficiency
This exclusive tool from WOZTELL Inbox will help you optimize response time and improve efficiency in managing customer interactions, translating into a more satisfying user experience.
What is this extension for?
The new Conversational Redirection extension of WOZTELL represents a significant advancement in managing one-on-one communications across all platforms supported by Woztell.
This tool allows users to efficiently and accurately direct any simple conversation to a specific node in any chatbot.
Advanced Conversation Management: users can redirect conversations to specific points within any chatbot with this extension. This is particularly useful for addressing recurring queries or topics, optimizing interaction, and providing more relevant and personalized responses.
Universal Compatibility with Chatbots: Designed to integrate seamlessly with a wide range of chatbots, this extension ensures a smooth user experience, regardless of the platform used. This offers unprecedented flexibility in conversation management.
Improved Response Efficiency: By allowing instant redirection of conversations, this tool optimizes response time and improves efficiency in managing customer interactions, translating into a more satisfactory user experience.
Additionally, it is a perfect combination of conversational management among agents and users in a semi-automatic way, ensuring a unified and coherent experience across all platforms and tools.