Extensions Microsoft Teams
Connect Microsoft Teams with Woztell

Microsoft Teams

Connect Microsoft Teams to client-facing communication channels like WhatsApp, IG, Messenger & Web Chat.


What is this extension for?

This extension enables Microsoft Teams as a live chat inbox for incoming chats from WhatsApp, FB, Instagram & WeChat.

  • Send live chat request to Teams dashboard.
  • Reply customers directly on a Teams thread.
  • Check the live chat metrics & response time of agents on the dashboard.
  • View the chat history to the agent.
  • Configure the summary of the live chat request.