Extensions Microsoft Teams

Microsoft Teams
Connect Microsoft Teams to client-facing communication channels like WhatsApp, IG, Messenger & Web Chat.
Feature
Developer
What is this extension for?
This extension enables Microsoft Teams as a live chat inbox for incoming chats from WhatsApp, FB, Instagram & WeChat.
- Send live chat request to Teams dashboard.
- Reply customers directly on a Teams thread.
- Check the live chat metrics & response time of agents on the dashboard.
- View the chat history to the agent.
- Configure the summary of the live chat request.