Stay connected with your customer from every messaging platform
Connect the incoming customer enquiries and sales leads from WOZTELL and manage all the conversations on Slack
Why integrate WOZTELL
with Slack?
WOZTELL wants your team to use the tool you are already familiar with and Slack is already one of the most popular enterprise-levelanywhere internal messenger in the world.
All incoming conversations from the most popular messaging platform like Facebook Messenger, WhatsApp, Instagram and WeChat are relaying to Slack. Your agent can connect with their customers without hassles, on both desktop and mobile, any time and anywhere.
Quick & Easy Setup
Integrate Woztell Inbox with one click.
Connect to your preferred platform(s).
Flexibility
Live Chat Mode & Chatbot Mode.
View Conversation in Real-time.
Ticketing System.
Useful Shortcuts
Live Chat Control.
Member Tags.
WhatsApp Message Templates.
Main Feature
#1
Omnichannel Inbox
All chatbot and live chat conversations will be displayed directly on Slack, where the agent can reply directly to customers in both text, media and template messages.
#2
Conversation Alert (Ticketing)
When the customers are in need of any assistance, the agents will be alerted in the ticketing channels, where they can accept live chat requests and handle customer issues instantly.
#3
Performance Dashboard
#4
Chatbot Assistant
#5
Customer Insights
Log into WOZTELL and connect your Slack Workspace in a few clicks!
In Woztell we help you achieve your commercial objectives through conversations.
Don’t have a WOZTELL and a Slack account? No worries, both platforms are free. Start connecting with all your customers on a powerful omni-channel inbox by creating an account with us now!
