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Frequently Asked Questions

What is a MAU

Monthly active users (MAU) tracks the number of unique users who interacts with one channel. If a unique user interacts with more than one channel, will count as multiple MAU.

Will the price of my license change?

The price of your license will remain the same. There will be new plans with new possibilities.

What messaging applications can I work with the free license?

WhatsApp, Instagram, Facebook Messenger, Shopify live chat, Webchat.

Will you teach us how to make ChatBots on WhatsApp, Instagram, Facebook, etc?

We are working just on that!

When can we use the new WOZTELL?

The features will be available throughout November and December 2021.

Will I lose my customers’ commissions if they switch to the new plans?

Partners will receive commissions based on the subscribed plans, old or new, used by their customers.

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