Tutorial:

How to connect the Audios & Videos Extension

How to Connect the Audios & Videos Extension in WOZTELL

In this tutorial, we will explain step by step how to integrate WOZTELL with Audios & Videos to enable sending and receiving audio, videos, and any other format on WhatsApp Cloud from the WOZTELL Inbox, Facebook, Instagram, or your website’s chat.

Before you get started, make sure you have the following:
– A free or paid WOZTELL account (if you don’t have one, you can create it here).
Let’s get started!

Installing the Send Audios and Videos Extension

1. Access the WOZTELL marketplace and click the “Learn More” button for the Send Audios & Videos extension.

Connect the Audios & Videos Extension

2. On the extension’s page, click on “Get Extension” again.

Connect the Audios & Videos Extension

3. A pop-up window will appear with fields for “Alias” and “Description.” Click on “Install.”

Connect the Audios & Videos Extension

Want to know more? Let´s talk via WhatsApp!

How to use Audios & Videos in the WOZTELL Inbox

1. Within the user conversation, click on the lightning bolt icon below the text input box and select “Send Audios & Videos.” Then click on “Start recording.”

Send Audios & Videos Extension
Send the Audios & Videos Extension

2. A pop-up window will open where you can choose whether to “send an audio or a video

Send Audios & Videos Extension

3. Recording of the selected option will begin. It is essential to allow access to the microphone or camera.

Send Audios & Videos Extension

Want to know more? Let´s talk via WhatsApp!

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