Integrate WhatsApp into your business
What’s the best option, Zoho or WOZTELL?

In the current digital era, where instant communication is critical, integrating the WhatsApp API into customer relationship management systems has become essential for businesses looking to enhance customer interaction and optimize their operations.

In this context, Zoho and WOZTELL offer robust solutions for integrating the WhatsApp API.

We delve deeply into how Zoho and WOZTELL approach the integration of the WhatsApp API, comparing their features, functionalities, and the effectiveness with which they manage business conversations.

Our goal is to provide you with a clear vision that helps you decide which platform aligns best with the needs and objectives of your business, ensuring more efficient and effective communication management.

Feature Zoho WOZTELL
Native integration to Zoho CRM
Accepted channels WhatsApp Cloud API WhatsApp Cloud API
Facebook Messenger
Instagram
Webchat
Inbox Zoho Cliq Zoho Cliq & WOZTELL's own Inbox
Mobile App
Inbound messages
Outbound messages
Creation of WhastApp Cloud API templates
WhatsApp mass messaging
Facebook mass messaging
Instagram mass messaging
API Bot API y Open API
Webhooks
Reports and analytics
Chatbot creation
Chatbot APIs
WhatsApp e-commerce integration
Zoho CRM: end-user assignment for lead nurturing
Zoho CRM: WhatsApp lead creation
Zoho CRM:l ead creation from Instagram and Facebook
Free sessions 1000 1000
Feature Zoho
Native integration to Zoho CRM
Accepted channels WhatsApp Cloud API
Inbox Zoho Cliq
Mobile App
Inbound messages
Outbound messages
Creation of WhastApp Cloud API templates
WhatsApp mass messaging
Facebook mass messaging
Instagram mass messaging
API
Webhooks
Reports and analytics
Chatbot creation
Chatbot APIs
WhatsApp e-commerce integration
Zoho CRM: end-user assignment for lead nurturing
Zoho CRM: WhatsApp lead creation
Zoho CRM:l ead creation from Instagram and Facebook
Free sessions 1000
Feature WOZTELL
Native integration to Zoho CRM
Accepted channels WhatsApp Cloud API
Facebook Messenger
Instagram
Webchat
Inbox Zoho Cliq & WOZTELL's own Inbox
Mobile App
Inbound messages
Outbound messages
Creation of WhastApp Cloud API templates
WhatsApp mass messaging
Facebook mass messaging
Instagram mass messaging
API Bot API y Open API
Webhooks
Reports and analytics
Chatbot creation
Chatbot APIs
WhatsApp e-commerce integration
Zoho CRM: end-user assignment for lead nurturing
Zoho CRM: WhatsApp lead creation
Zoho CRM:l ead creation from Instagram and Facebook
Free sessions 1000
Effectively implementing messaging channels is vital for boosting sales and customer engagement. WOZTELL, by integrating WhatsApp with Zoho, not only significantly expands a company’s communication capabilities but also brings additional tools and functionalities that can take your business to the next level.

The flexibility, automation capabilities, and extensive message customization make WOZTELL an integral and powerful tool for any business looking to maximize customer interaction and operational efficiency.