Integrate WhatsApp API into your business
What’s the best option, Trengo or WOZTELL?

In today’s fast-paced world, effective communication is essential, and selecting the right tool to integrate WhatsApp API into your business is critical.

As a business owner, you face an important decision between Trengo and WOZTELL, two platforms that offer promising solutions for managing business conversations through WhatsApp.

While both platforms have their unique approaches and capabilities, they differ significantly in their plans, including WhatsApp API integration. In this post, we compare Trengo and WOZTELL, focusing on their plans and features, to help you determine which platform better suits your business’s communication and management needs.

It’s important to note that we cannot compare the initial plans of Trengo and WOZTELL, as Trengo’s initial plan, ‘Grow’, does not include WhatsApp integration.

Feature Trengo WOZTELL
Unlimited Agents
Unlimited Chatbots
Inbox
WhastApp channel
Add-on
Creation of WhastApp Cloud API templates
Add-on
WhatsApp mass messaging
Facebook channel
Instagram channel
Chatbot creation
Chatbot APIs
WhatsApp e-commerce integration
Zoho CRM integration
Freemium Plan
Custom onboarding
Add-on
Custom Set-Up
Add-on
Support via phone
Support via Live Chat
FeatureTrengo
Unlimited Agents
Unlimited Chatbots
Inbox
WhastApp channel
Add-on
Creation of WhastApp Cloud API templates
Add-on
WhatsApp mass messaging
Facebook channel
Instagram channel
Chatbot creation
Chatbot APIs
WhatsApp e-commerce integration
Zoho CRM integration
Freemium Plan
Custom onboarding
Add-on
Custom Set-Up
Add-on
Support via phone
Support via Live Chat
Feature WOZTELL
Unlimited Agents
Unlimited Chatbots
Inbox
WhastApp channel
Creation of WhastApp Cloud API templates
WhatsApp mass messaging
Facebook channel
Instagram channel
Chatbot creation
Chatbot APIs
WhatsApp e-commerce integration
Zoho CRM integration
Freemium Plan
Custom onboarding
Custom Set-Up
Support via phone
Support via Live Chat

For businesses looking for a communication solution with multiple channels and limited chatbots, Trengo’s “Scale” plan is a good option. However, it does not offer direct support or integrations with Zoho CRM. In contrast, WOZTELL is an ideal choice for businesses seeking a comprehensive and flexible communication and CRM management solution. It offers deeper integration with WhatsApp and other tools, additional support, and customization.

The decision on whether to opt for Trengo or WOZTELL will depend on specific needs for Zoho CRM integration, support, and chatbot functionalities.