Integrate WhatsApp API into your business
What’s the best option, B2Chat or WOZTELL?

In today’s world, integrating technologies like WhatsApp API has become crucial for enhancing customer interaction.

Choosing the right tool is vital for business success. When faced with options like B2Chat and WOZTELL, it’s essential to understand which one better suits your needs

It’s important to note that the initial plan of B2Chat is excluded from this comparison, as it does not offer WhatsApp API integration.

In this analysis, we focus on the advanced plans of B2Chat and WOZTELL, evaluating how each handles the integration of WhatsApp API and its implications for effective communication management in your business.

Feature B2Chat WOZTELL
Unlimited Agents
2 agents, additional $25 USD
Unlimited Chatbots
3 chatbots, additional $10 USD
Unlimited WhatsApp numbers
1 number, additional $70 USD
Inbox
Channel WhatsApp + 2 channels among these options: Telegram, Instagram, Web chat, and Facebook Messenger. Unlimited; for example, Web chat, Facebook, Instagram, WhatsApp, etc.
Creation of WhastApp Cloud API templates
Chatbot APIs
WhatsApp e-commerce integration
Webhooks
Zoho CRM integration
Freemium Plan
Custom onboarding
Custom Set-Up
Feature B2Chat
Unlimited Agents
2 agents, additional $25 USD
Unlimited Chatbots
3 chatbots, additional $10 USD
Unlimited WhatsApp numbers
1 number, additional $70 USD
Inbox
Channel WhatsApp + 2 channels among these options: Telegram, Instagram, Web chat, and Facebook Messenger.
Creation of WhastApp Cloud API templates
Chatbot APIs
WhatsApp e-commerce integration
Webhooks
Zoho CRM integration
Freemium Plan
Custom onboarding
Custom Set-Up
Feature WOZTELL
Unlimited Agents
Unlimited Chatbots
Unlimited WhatsApp numbers
Inbox
Channel Unlimited; for example, Web chat, Facebook, Instagram, WhatsApp, etc.
Creation of WhastApp Cloud API templates
Chatbot APIs
WhatsApp e-commerce integration
Webhooks
Zoho CRM integration
Freemium Plan
Custom onboarding
Custom Set-Up

B2Chat is suitable for businesses requiring a basic and modular solution for WhatsApp and other limited channels, focusing on agent management.

WOZTELL, offers a more complete and versatile solution, ideal for businesses with a high volume of communications and complex CRM management needs. The choice between the two will depend on the user volume, the diversity of required channels, and your business’s specific CRM integration needs.