11 WhatsApp chatbot templates for education

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If you ever wondered how to improve communication on your academic institution, you have come to the right place.
These virtual assistants are the new tendency in immediate, direct and automatic communication.

In this article we present you 11 WhatsApp chatbot templates for education.

1. Lead magnet

People are more aware of the value of their personal information and it is more difficult for them to give it without getting anything in return. For this reason, you need to create valuable content so send in exchange for the data.

What can you do with this template?

Web forms don’t convert as much as they used to and with this chatbot you will be able to collect your leads’ data in a conversational way that will be more comfortable for them.

At the end, the chatbot sends a lead magnet that can be PDF, video or image format. For example, the first subject of a course in a document so you can show them the value you offer.

What results can you get with this chatbot?

Increased number of sales opportunities.

Start using this chatbot with the ready to use template. Download it here.

2. Lead qualification

Once you obtain a lead is important to qualify it to know what they need and how to carry out the sales process. Additionally, this information will help you create personalized communication.

What can you do with this template?

It takes care of the entire process automatically:

  • Collects the leads data.
  • It asks questions with buttons to get to know each person’s specific needs and guide the conversation.
  • It gives the option of arranging a meeting or speaking directly with an agent.

What results can you get with this chatbot?

By knowing the needs of each lead, you will be able to carry out a personalized nurturing and sales process with more chances of closing a sale.

Start using this chatbot with the ready to use template. Download it here.

3. FAQs level 3

Repetitive questions are time-consuming for the customer service agents. And if you have attention by phone there can be long waiting times that cause negative experiences.

What can you do with this template?

This WhatsApp chatbot for education is organized by categories so that the people have an easy access to the answer they need by simply pressing a sequence of buttons.

What results can you get with this chatbot?

Since this chatbot is available 24/7 and offers immediate answers you will provide high-quality experiences for your leads and students. In addition, agents will be able to focus on tasks that really require their attention.

Start using this chatbot with the ready to use template. Download it here.

4. Event

Events in the education sector can be of many types: from a study to an event where you present your course offering. All of them can be a great way to generate sales opportunities, but for them to work you must have a good strategy from the moment of registration.

What can you do with this template?

To begin with, you need an entry point. For example, an ad with a button that directs to a WhatsApp chat with the template of event registration.

This chatbot collects the data of the person who wants to assist (name, last name, e-mail and phone number) and sends relevant information (date, time y location).

And if this wasn’t enough, it also creates automatically an audience to send reminders.

What results can you get with this chatbot?

We have tested it, and we can confirm that the number of registrations increases by having an easy and automatic way of registration. In addition, once you implement it, you will have all the data in a convenient csv that you can import into your CRM.

Start using this chatbot with the ready to use template. Download it here.

5. Webinar

Holding webinars is a great strategy to attract new students and offer relevant information. An example of this can be a talk by an alumni, talking about their experience during and after studying at your institution.

What can you do with this template?

Again, the first step is to configure an entry point. It can be a publication on social media with a wa.me link that opens a conversation with the chatbot.

For better results, we recommend you to give your chatbot a personality to make it dynamic and represent the values of your institution. This chatbot, in a similar way to event chatbot, collects the data of the people interested in participating and sends the necessary information to join the webinar.

What results can you get with this chatbot?

Because this chatbot collects the information in a more dynamic way, more people will register and you will generate more participation and sales opportunities.

Start using this chatbot with the ready to use template. Download it here.

Want to know more? Let´s talk via WhatsApp!

6. Newsletter

Nurturing sequences are a fundamental part of marketing strategies. They allow you to offer valuable content, encourage interaction with your institution and increase loyalty (to mention some advantages).

But, to obtain these results, it is important to keep in mind the users’ interests. Send messages to a person who doesn’t want to receive them any more can end up in your WhatsApp being reported.

What can you do with this template?

This chatbot allows leads and students to choose the subjects they want to receive information about and which ones they don’t.

A good entry point for this chatbot can be a wa.me link on your webpage with a call to action such as “Manage your subscriptions”.

What results can you get with this chatbot?

With this WhatsApp chatbot for education you will know exactly the subjects in which each person is interested. This will you to personalize the messages, provide high quality experiences and avoid sending spam.

Start using this chatbot with the ready to use template. Download it here.

7. Product recommendation

It may be the case that a student wants to continue his or her education, but is not sure which course is right for him or her. Facilitating the research process can be a great advantage for your institution.

What can you do with this template?

A good way to use this chatbot is to send a push notification to students who just graduated from one of your courses. With just touching a button they can start the automatic sequences that will give them relevant information about a possible future course.

This chatbot has many functions:

  • Collect the users’ data.
  • Provide recommendations based on categories using messages with buttons.
  • Offer the option of talking to a live agent once the user arrives at the course that he likes.

What results can you get with this chatbot?

The immediacy of response and the personalization of recommendations will provide users with a quality experience.

Start using this chatbot with the ready to use template. Download it here.

8. Chatform and nurturing

As we mentioned before, nurturing sequences can be very useful to turn leads into students.

Create one from scratch can take a lot of time, but WhatsApp Cloud API can help you automate the process.

What can you do with this template?

A useful entry point for this chatbot is an ad with click to chat advertising the now available courses in your academy.

The chatbot will take care of collecting the personal data of the people who are interested in taking a course and the question they have. Additionally, you can automate a nurturing sequence with push messages.

What results can you get with this chatbot?

You will get to know the people interested in registering for a course in your institution and will be able to send a personalized nurturing sequence.

Start using this chatbot with the ready to use template. Download it here.

9 y 10. Exam and Exam + reward

Exams don’t have to be in person any more.

However, many times they are done through external applications or virtual classrooms…. What if your students could take an exam directly from WhatsApp?

What can you do with this template?

Depending on whether you want a simple quiz (that can be repeated), or an exam with a final prize, you have the templates to do it.

This chatbot takes care of asking the questions, asses the answers and showing the final grade to the student. We recommend this template specially for exam simulations.

Pro tip: You can also use the chatbot template of exam + reward as a contest chatbot to offer free sessions or discounts.

What results can you get with this chatbot?

Your students will feel more comfortable solving an exam on a familiar channel and you will save up time for the teachers of your institution.

Start using this chatbot with the ready to use template. Download it here.

Start using the exam + reward chatbot with the ready to use template. Download it here.

11. Advanced survey

Knowing your students’ opinion is essential to know what is working and what needs improving. In addition, having direct contact with your students increases the feeling of closeness and you will have their feedback on what they want for future courses or content.

What can you do with this template?

This chatbot starts with a push notification with a button that activates it.

Through a series of questions configured with a score system of 1 to 5 stars you can collect the feedback automatically.

All the data will be stored in a csv that then you can export to your CRM.

What results can you get with this chatbot?

You will effectively know the opinions of the students who have passed through your institution and you will be able to improve the processes that need it.

Conclusion

As you could see in this article, chatbots provide multiple solutions for the education sector. They are the perfect ally to create process that result in more sales, better results and an increased user satisfaction.

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